Control Instruments Corporation (CIC) services

Our factory repair technicians are available to provide an on-site assessment of factory equipment to be repaired or refurbished. To obtain a Return Material Authorization (RMA) number, please call our Service department at 973-575-9114 or complete an RMA request form. Material shipped without an RMA number will not be accepted at our receiving dock. When you receive an RMA number, the following process should be taken.

We readily provide factory service engineers to travel to your site to diagnose, adjust, calibrate, and repair your system as well as educate your employees. Have your equipment inspected, cleaned , and calibrated by our factory service engineers. We will assist you in the proper equipment startup and training of personnel at your site. Prior to our visit we can advise you on the proper installation and review preparations to help ensure a smooth and successful startup. We will also assess your equipment to make sure it meets the latest specifications and conforms to current safety regulations. For preventative maintenance, routine service, or startup assistance please try and schedule the visit three weeks in advance.

Get the spare parts appropriate for your system. They`re always new and readily available.

We can incorporate the latest hardware and software improvements to enhance the performance of your existing equipment.