Mango Ltd software

Proactive Incident Management Means More Money in the Bank. Most organisations suffer from an unnecessarily high volume of incidents and accidents because they fail to identify the root causes and establish preventative actions. The financial impact of this can’t be overstated with even minor incidents causing operational disruptions and having a very real direct cost. But that’s not the full extent of the problem. When incidents do happen, organisations lack the processes and systems to efficiently record and investigate them. This in turn adds another layer of cost and explains why an inefficient incident management system is a big no-no.

In today’s hectic work environment, many tasks must be managed concurrently. As a result, scheduled system activities can be overlooked. This is one of the main findings reported by auditors - that jobs are simply forgotten.

The dashboard is your home inside Mango. It`s where you see all events, improvements, accidents & incidents and risks you own or have an interest in.

Most organisations suffer from the same issues when it comes to documentation and information control. Maintaining document control and ensuring employees are using the correct (current) versions can be a painstaking task and an unnecessary cost of compliance. What organisations need is a robust document management system that`s easy to use.

Proving Compliance Through Employee Competency. Maintaining a comprehensive central database of employee details that links people with their skills and positions can be a real headache - especially if there are multiple managers and sites involved. Paper or spreadsheet-based HR systems are commonly used but these are difficult to administer, become out-dated quickly and are prone to inaccuracy.

Not only do most organisations struggle to effectively manage their improvements and non-conformances, they also fail to adequately maintain their systems. Many organisations complain about using hard copy forms or spreadsheets and often report delays in implementing action or improvements. External auditors report failures in the corrective action process as being one of the most prevalent areas of non-conformance.

Failing to properly maintain your plant and equipment can have a detrimental effect on your bottom line. In addition to the risk of exposing your staff to unsafe equipment, more frequent breakdowns result in lost productivity, costly repair bills and dissatisfied customers. For many organisations, their inadequate maintenance programs are caused by their attempts to rely on nothing more than ‘pen & paper’ or spreadsheets – both of which are hard to maintain and result in information being misplaced and important activity being forgotten. Not surprisingly, this is a frequent finding of both internal and external audits.

Manage Your Risks, Improve Your Bottom Line. Risk management systems need to be more than a passive list sitting in a manual. Most organisations struggle to make the risk management process visible to employees and to ensure an easy method for identifying, recording and controlling risk. It’s also vital that regular checking of identified risk controls is not forgotten or incomplete.

Ensure Your Suppliers Don`t Let You Down. Compliance programmes require that you have readily available information on approved suppliers and sub-contractors. Conducting periodic reviews of suppliers and sub-contractors is essential to ensure your organisation meets your compliance requirements. A reliance on out-dated, paper-based systems means that many organisations forget to approve, review or maintain this information. Systems that fail to address the importance of supplier management negatively impact on productivity with work being forgotten, duplicated or even lost.