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RS Dynamics LLC services
Product Training
Our product trainings offer in-depth insights into all necessary topics for operating our products, including technological background and sampling strategies. The courses are aiming at operator and supervisor level. The courses do not only include technical sessions in the classroom but as well practical training with our products. On demand, in special cases we are able to prepare also remote courses via Skype etc.
Technical and Scientific Support
Our service and scientific team is on hand to help you deal with technical and scientific issues, such as customer-specific modification and installations of our products. Please refer to [email protected] in case you have either service needs or scientific issues. RS DYNAMICS has a comprehensive service network worldwide to ensure rapid response and minimize downtime for our clients.
Remote Diagnostics Services
Our remote diagnostics service allows us to provide our customers wherever they may be with prompt first-level support from our corporate offices and on-line first-level service/calibration if needed. This enables our customers together with our dense distributor network to continue their work as fast as possible and safe the unnecessary expenses for shipment of the instrument for physical service.
Repair Service
Basic maintenance work is available within our distributor network together with Internet remote diagnostics and prompt repair service at our global offices. There is therefore no need for time-consuming and expensive dispatches.
