ELISA Technical Support
At DYNEX, we focus on optimizing our customer service so you can feel confident while working in the laboratory. We do more than provide the automated solution you need. Our technicians also offer ELISA equipment troubleshooting and support to help you stay operational in the most demanding environments. You can reach us by email or phone for after-sale installations and reliable technical support.
Performed in your facility by our factory-trained technicians, initial training is standard with DYNEX®’s installation services. For more information or to schedule training, please click here.
- Email: [email protected]
- Toll Free: 800.288.2354
- Phone: 703.631.7800
When calling, select option 4 and leave a detailed message. Our Technical Service department will respond no later than the next business day. Phones are staffed Monday through Friday, 8:00 a.m. to 6:00 p.m. eastern time.
To improve health outcomes and deliver high-quality testing results in the lab, it pays to have the latest technology at your disposal. As a manufacturer and provider of automated ELISA workstations for laboratory directors, we offer the tools you need to facilitate successful testing processes. The DYNEX® team goes even further by performing end-to-end ELISA equipment installations for lab directors.
Implementing ELISA technology can have a positive impact on your productivity and outcomes. The challenge is that a lengthy installation process often leads to downtime and other unforeseen technical issues. We can help you speed up the process by taking care of the heavy lifting and resolving any technical concerns early on. You can rest assured that the ELISA equipment is properly installed and ready to fulfill your sampling needs.