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OGP Maintenance Agreements
Keep your system in like-new operating condition with an on-site Priority Services maintenance agreement. Hardware Maintenance Agreements (HMA) provide semi-annual preventive maintenance and calibration for each covered system. HMAs are attractively priced compared to on-demand service, and qualify for a 15% discount on spare or repair parts and priority scheduling for emergency service calls. Software Maintenance Agreements (SMA) provide for free periodic service pack updates for any and all systems at a single site, and access to priority services from OGP staff. SMA holders also qualify for big savings on measurement software upgrades.
Preventive Maintenance
Preventive Maintenance includes confirming proper operation of the system motion, optics, lighting and sensors, recommended cleaning and service for all mechanisms, and backing up configuration and parameter files.
Motion
- Check, clean, lubricate and align lead screws / rod drives
- Scale reader head alignment check / adjustment
- Confirm motion acceleration and velocity within normal range
Optics
- Camera Coaxial and Rotational alignment
- Parfocalization
- Video brightness and contrast
- Zoom lens calibration
- Field of view calibration
Lighting
- Confirm normal operation
Electronics
- Confirm power supply voltages
- Check and clean all filters and fans
Sensors
- Confirm proper operation of all sensors and deployment mechanisms
Documentation
- Record as-found and as-left condition of system
Calibration
System calibration includes performing a baseline as-found accuracy test for the X, Y and Z-axes, and a calibration of each axis using the recommended artifact.
Baseline
- X,Y Accuracy
- X,Y Repeatability
- X,Y Hysteresis
- Z Accuracy
- Z Repeatability
- Z Hysteresis
Calibration
- Z Cert
- Z Verify
- X,Y Cert
- X,Y Verify
Calibration Report