Remote Services

By applying modern telematics solutions, Vitotherm is also able to log into the systems remotely. This offers the possibility to monitor and change settings in consultation, so that faults can be solved remotely. It goes without saying that the wish for this extra service is recognized when buying a burner panel. However, even without login possibilities, the Vitotherm technical helpdesk is often able to support customers worldwide – remotely – and solve problems together with local technicians.