Shandong Chaiwei Power Equipment Co., Ltd
Service
We will send our technician to the site to guide you the installation of generator set, subsystem and relative equipment. We will debug the generator set till it can generate power successfully. We will also supply a technical training to the operators. You also can send your staff to our company. We can teach you till you can operate the generator set and during this time we can offer you board and lodging free of charge.
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AFTER-SALE SERVICE
- In our company, different area will be in charged by different people, we will feedback periodically and support you technical sen/ice free of charge, include equipment debugging, fault eliminate, technical advice, maintenance assistant, etc.
- For the quality problem, we will service for you free of charge during the guarantee period.
- With one year guarantee period, we can service for you all the time.
- We will give you an effective answer within 4 hours after received your service information and our service staff will come to your site within 4 hours.
- When fault happens to the generator set, depending on the service principle of solving problem first, trying to recover the generator set as soon as possible then analysis the problem, we handle the quality problem in time. We insure to help our clients to gain the biggest economic profit.
- We pursue survival with quality, strive for development with reputation. We are willing to build the beautiful future with our customer.