Service Solutions

Alimak provides industry-leading product and customer support services to the owners and operators of Alimak construction elevators and industrial elevators. With a global service network which expands over 100 countries, Alimak offers a complete range of service and support solutions including; service packages, preventative maintenance and repairs, inspections, refurbishments, genuine replacement parts, training and asset management tailored to manage the total lifecycle of Alimak equipment.

Alimak’s service management is powered by Service Protocol, a web-based tool that streamlines field service management. The user-friendly tool automatically calculates and records machinery’s current and prior run times to determine when it’s time for maintenance. Additionally, Service Protocol provides ease of administration through automating tasks such as scheduling and invoicing. Designed by a team of service technicians, the system is accessible on any device from mobile, tablet or laptop.

Alimak utilises a global network to provide comprehensive service and support solutions designed to meet the needs of Alimak owners and operators.

SERVICE SOLUTIONS

Comprehensive range of service contracts, maintenance programmes and repair solutions to ensure maximum uptime

INSPECTIONS, SAFETY AND COMPLIANCE

Routine inspection programs to ensure Alimak equipment is safe and compliant

REFURBISHMENT SOLUTIONS

Restore performance with a cost-effective refurbishment or upgrade

GENUINE SPARE PARTS

Genuine Alimak parts are sourced and exchanged to enhance performance and prolong operational life

ASSET MANAGEMENT

A range of support solutions to manage the total lifecycle of the equipment

TRAINING

Dedicated Alimak training to support the safe operation, maintenance and installation of Alimak equipment