- Home
- Companies
- Changzhou Xingyao Robotics Co., Ltd.
- Services
- AISORT - Service & Support
AISORT - Service & Support
From pre-sales evaluation to 24/7 remote diagnostics, we maximize equipment uptime and sorting efficiency across the full lifecycle.
Our engineering team handles material analysis, throughput modeling, and ROI projections before any commitment. Sample testing and on-site feasibility reviews are included.
- Material Sample Testing: Free
- Site Feasibility Study: Included
- ROI Payback Modeling: Custom Report
Certified field engineers manage mechanical integration, electrical hookup, pneumatic connections, and full commissioning with operator training.
- Engineer Dispatch: Global Coverage
- Operator Training: Included
- Acceptance: Performance Guaranteed
Every machine ships with Cloud SCADA connectivity so our team can monitor equipment health, push AI model updates, and trigger predictive maintenance alerts.
- Equipment Dashboard: 24/7 Live
- AI Model Updates: Automatic OTA
- Predictive Maintenance: AI Alerts
We keep global spare-parts inventory ready to reduce downtime risk. Annual service contracts include preventive inspections, consumable replacement, and priority response.
- Spare Parts Lead Time: < 72 Hours
- Maintenance Plans: Available
- Priority Support: Contract Holders
All Xingyao Robotics equipment ships with a comprehensive 12-month full warranty covering mechanical, electrical, and software components. Extended 24- and 36-month packages are available for longer operating assurance.
With certified service partners across Asia, Europe, and South America, we provide rapid on-site response while remote diagnostics resolve most issues without dispatch.