Software Services
The software in your lab is indispensable and requires as much care and attention as the equipment itself. Our eve bioprocess platform software is backed by a dedicated support team who is as committed as the developers who built it. Rely on this team to ensure every user in your lab receives the assistance and guidance they need to get the most out of their process control and data management.
Our global network of trained specialists provides immediate and localized support, ensuring accessibility and ease of use. If more complex questions should arise, our highly skilled staff at headquarters offer in-depth expertise in advanced solutions and exceptional care.
Our support is designed to help you stay flexible and agile, offering customized scripting assistance for implementing your ideas and integration of standardized communication protocols of your lab equipment. This ensures our software adapts to your evolving needs in a versatile environment.
We offer thorough qualification services to help ensure our software platform meets the highest standards of functionality, performance, and compliance for specific regulations and needs.
- Configuration of eve drivers for integration of 3rd party equipment
- Assistance in implementing batch strategies
- Software qualification service
- Support on your eve installation e.g. migration of database
- Training your certified IT support