BETEK GmbH & Co. KG

Support Engineers Services

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Experienced support engineers provide advice regarding which tungsten carbide tools, tool systems or wear protection solutions to choose and how to use them, - upon request, and even on-site support. We give end-users comprehensive training on correct tool selection, on the ideal time for tool replacement and on working with tool holder systems.

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Training can take place in our modern training center, at our customers` premises or at the premises of one of our trade partners. These coordinated components provide users with greater potential for saving money on operating costs, as the machines run more smoothly, show less wear, the tools rotate perfectly, and are thus in use for longer periods of time. Another incalculable benefit is the great reliability of supply provided by a one-stop shop. Work site teams can be certain that their requests and suggestions will be dealt with quickly and result in innovative product developments. Just give us a call or send us an e-mail, and we’ll give you advice on all issues related to our tool systems. Our support includes solving even the trickiest of problems and can extend all the way to developing new tools.