iPoint-Systems GmbH
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Support & Maintenance
Competence, speed, and transparency characterize our support services. Depending on your specific requirements and needs, choose a suitable Maintenance Package and individually match it with additional support services.
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Our Support Services for users with valid accounts:
- Contact Technical Support via
- Support Portal
- Discover the Knowledge Base
- Access the User Guide
- View the Documentation
- Review the System Requirements
Our Maintenance Services:
- Software Release Entitlement
- Technical Support Access
- Live Update
- User Community
- Integrated Development Support
- Knowledge Base
- Software Downloads
- Deployment Assistance
- Remote Test Verification
- Remote Desktop Assistance
- Enhancement Assistance
- Extended Deployment Services
- Infrastructure Support
- Performance Inspection
- Telephone Hotline Support
- Onsite Support
- Weekend Support (on request)
- Global Assistance (24x5)
- Local Language Support