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Support Services
Sometimes, the Best Label Solution is Better Customer Support. To provide a more complete label solution for our customers, we offer support in pivotal areas. Our in-house Art & Design Department improves our offerings and increases our flexibility and speed, our designated Transition Team makes for a seamless, stress-free move to DuraMark, and our line assessment experts help you maximize your labels and label application process.
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Whether you’re rebranding, conducting a compliance audit, or need a label kit, it’s good to know DuraMark has a full-service graphic design department ready to help.
- Secure client repository for artwork storage and retrieval.
- Complete access to your artwork with no additional fees.
- Full graphic design services for rapid response to changes, as well as label creation
- AEM, ANSI, CE, and ISO graphic accuracy to the latest standards
- Fast and accurate ECN fulfillment
Changing suppliers is never easy, but with our dedicated team of experienced transition experts, we’ll guide you every step of the way.
- Professional project management. Your dedicated transition manager will answer any questions and make sure your transition is easy and on track.
- Assistance in transition of artwork. Your transition manager will work with you and our art team to ensure all label art matches your expectations and brand requirements.
- Setting up product-specific kitting sheets. Our transition and design team will map out the most efficient way to kit your labels. This includes coordinating kit set-ups per product to mirror your production and label application process.
- Other DuraMark offerings. Whether you need assistance with coordinating vendor managed inventory (VMI), just-in-time delivery of label kits (JIT), or variable data setup for your labels, our transition team is here for you.