Mantsinen Group Ltd Oy

Technical Support

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With preventive maintenance and timely service support we want to ensure that Mantsinen material handlers have maximum up-time. Periodic maintenance is recommended to be done through our comprehensive and knowledgeable dealer network. The Mantsinen Insight telematics system can be set up to notify the operator or owner of a machine about an upcoming service automatically. When the machine is appropriately maintained by one of our partners, the operational reliability and predictability of the machine is greatly improved.

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The Mantsinen Insight provides a connection for the factory technical customer service team members to troubleshoot most issues remotely. Establishing a connection to the machine when needed allows them to provide real-time support for the local service teams improving the problem resolution time and overall customer service experience for our end users.