Incident Management Software
Centralised management of company-wide events and issues from incident and hazard reporting to investigations and resolution.
Lucidity’s incident management software brings all company-wide incidents and events into a central issues register, tracking:
- Incidents
- Hazards
- Non-conformances
- Opportunities for improvements
- Complaints
- and more
Once an incident is reported in the system, it will trigger the relevant alerts and workflows based on factors such as severity, project or nature of the event. Trigger notifications ensure the right people are alerted to prompt investigations, follow-up actions and close-out.
Single Source of Truth
Report, investigate, analyse and manage all issue types in one centralised location
Best Practice Design
Designed following international standards of Incident management (iCAM)
Workflows and Actions
Built-in workflow, ensuring appropriate approval levels and sign-off
Traceability
Traceability of information, decision-making and accountability protocols
Dashboards
Customise dashboards to draw crucial business intelligence from your incident data
Audits and Investigations
Audit management includes linked action, non-conformance and improvement opportunities
Risk Management
Integrated with Lucidity's powerful Risk Management solution
Mobility
Easily report incidents from the field (including photos) through the Lucidity app. Ideal for use by all staff and contractors
A delay in reporting incidents and hazards can put your workforce at risk.
Through the Lucidity companion mobile app, your employees can quickly and simply report incidents, hazards and non-conformances straight from the field on their phone.
This will immediately trigger alerts and workflows to ensure that these reports can be quickly managed and keep your workforce and sites safe.