Ideagen PLC

Incident Management Software

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ProcessMAP‘s Safety Management system software provides you with a one-stop solution to streamline and automate your health and safety efforts. Customers leverage our robust an integrated incident management solution to access critical workplace safety information and build a strong safety culture.

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Used by Fortune 500 clients worldwide in over 90 countries, ProcessMAP’s Incident Management system is configurable to fit your specific organizational requirements.

The Six-Sigma based Incident Investigation empowers you to take control and improve overall safety performance of your organization. This solution helps manage workplace safety, and spans across various incident types including:

  • Injury / Illness
    Report, track, and manage company-wide and site specific workplace incidents and near misses with OSHA compliant forms.
  • Environmental
    Capture incidents with environmental impacts - both at company premises and outside - with a built-in repository of hazardous materials.
  • Property & Fleet
    Provide tracking and reporting of mobile and immobile property damage incidents, which integrates seamlessly with workplace incidents.

Motivating User Adoption

ProcessMAP offers a full suite of easy to use interfaces, even at the global scale: Create a First Report of Injury in seconds! Automatically notify responsible parties (and corporate staff) for subsequent details and results of an investigation.

Trend on Configurability

Choose among the most often used methodologies to conduct your investigation, including: Five Why Methodology, Root Cause Analysis, Contributing Factors, and more.

Instant Company Reports

Eliminate hours spent on Microsoft Excel spreadsheet reports by quickly rolling up company-wide reports at the click of a button! Schedule recurring reports and filter necessary data to specific level of the organizations.

Incident Dashboards

Comprehensive dashboards provide real time visibility of performance metrics to stakeholders on-demand. Offers configurable layout and templates of graphs.

Detailed Incident Recording

Report and edit incident details through a quick link. Automatic notifications are sent to all relevant stakeholders on a daily basis or upon completion of a milestone or an event.

Corrective/Preventive Actions Management
Built-in calendar generates action items and automatically assigns them to responsible personnel. E-mail notifications, reminders, and alerts are sent out to ensure completion of all issued tasks.

Real Time Metrics
Track your company`s safety performance with a complete view of records and metrics such as Lost Time Accident (LTA) and Lost Work Day Case (LWDC). Automatic calculation of various incident rates.

Management Review

Each location can be set-up to have its own review/approval hierarchy for each incident type and location level. Ensure timely completion of objectives and establish clear accountability.

Case Management

Empowers managers with complete control to track employees’ health. Classify cases as per your company’s defined recordables and local needs. System provides audit trail of case revision – with user information and time of modification.

Comprehensive Root Cause Analysis

Detailed investigation of the incident with identifying contributing factors. Root Cause analysis, 5-Why methodology with ability to track multiple reasons and establish cause-effect relationship.

Regulatory and Worker’s Compensation Management

Integrated with employee information database and third party Worker’s Compensation Systems to make your work faster and streamlined. Generate OSHA, MSHA, and RIDDOR forms at the click of a button.