SRA Information Technology services

Our seasons strategists and business analysts provide valuable consulting services that drive tangible improvements in efficiency, productivity and business performance.

When planning a new software solution, we consider it from all user aspects. We focus on the user’s specific needs and outcomes, making each experience meaningful and enjoyable.

Unlock your vision by engaging us to deliver: Current state reviews and future state options. User and system requirements. Data and migration strategies. Infrastructure and software architecture.

Commencing a software project with SRA includes a definition or discovery stage inclusive of collaborative stakeholder and user workshops, requirements validation, goals, outcomes, risks, and success metrics agreed and documented. This gives the overall project teams a deep understanding of what is to be achieved, by who, when and how.

To offer our clients a guaranteed project outcome, we operate under a proven and trusted methodology, including 5 mindset stages to ensure inclusiveness and collaboration.

The final verification of your required business functionality and correct technical functionality of the solution. We emulate real-world conditions on behalf of our client before partnering with acceptance teams to ensure the solution meets your requirements.

We take support seriously. Our own service desk, aligned to ITIL/ITSM standards provides support services for software solutions to hundreds of other customers across Australia and internationally.

Strategy, advisory & architecture: Utilise our experienced and expert business and technical advisors to develop pre-project strategy, architecture, current/future state reviews, and business cases to plan for your transformation.

UI/UX & User-centred design: Our designers are available to conduct UI/UX reviews, develop personas, user journeys, process flows and usability/accessibility guides. We often develop initial wireframes, visual prototypes, and MVPs to ensure you can see and iterate on your vision prior to commitment to a development project.