Metrohm specialists are available to address any issue that may arise over the course of your Metrohm system lifetime – from the decision making process for a new unit to system ...

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Komax - Calibration Service

Manufactured by:Komax AG based inDierikon, SWITZERLAND

Our Calibration Service ensures that technology assets and systems deliver the promised quality, improving control, traceability, and simplifying audits. Our professional Calibration Service guarantees that technology assets and systems produce the exact quality needed and promised. This service includes a comprehensive assessment to check for any deviations from target values and ensure accurate ...

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NIVUS - Monitoring Services

Manufactured by:NIVUS GmbH based inEppingen, GERMANY

Whether complex simulation models or simplified assessment methods are used – the crucial point for reliable calculation results is the quality of the data basis. Since very often investments amounting to millions depend on the calculation results it is indispensable to carefully acquire and determine the initial data. Measuring flow, level and substance concentrations within water and ...

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Certification and Qualification Services

Manufactured by:BUCHI based inFlawil, SWITZERLAND

The strict requirements of the authorities require complete equipment validations. With our services we provide objective proof with you that the regulatory requirements are met to your specific ...

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Metrohm - Application Support Services

Manufactured by:Metrohm AG based inHerisau, SWITZERLAND

Application know-how is the key ingredient to use your instrument to its’ full ...

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Komax - Relocation Services

Manufactured by:Komax AG based inDierikon, SWITZERLAND

Our Relocation Service ensures that your technology assets are expertly moved, overhauled, and installed, guaranteeing flawless conditions and immediate usability at the new ...

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Komax - Care Warranty Service

Manufactured by:Komax AG based inDierikon, SWITZERLAND

The CARE Warranty Service offers a warranty coverage of up to 4 years for technology assets, covering service hours and associated material costs in case of a warranty claim. Investing in the latest technology is crucial for maintaining a competitive edge. However, these assets can also mean a significant risk for the production chain, than longer a potential downtime persists. CARE Warranty ...

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Premium Service

Manufactured by:LNI Swissgas based inVersoix, SWITZERLAND

Exploiting this extensive experience, we offer instrument solutions and integrated gas generators and calibration systems dedicated to specific analytical, industrial or environmental requirements, supporting customers in choosing the right product and guaranteeing continuous after-sales service. Qualified technicians handle both installation and subsequent routine and scheduled maintenance ...

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Analytik Jena - Software Support for Lab Automation

Manufactured by:Analytik Jena - Lab-loving people based inJena, GERMANY

The service of our Lab Automation unit provides you with online support and software demonstrations directly on your PC. Using an encrypted connection between Analytik Jena AG and your PC (which you initiate), we can help with the preparation or review of programs, troubleshooting, or problem-solving, and can give demonstrations of our software. Give us a call, and we will explain the next steps ...

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BUCHI - Care Services

Manufactured by:BUCHI based inFlawil, SWITZERLAND

Your device needs to be covered by tailored maintenance solutions. At BUCHI we understand that there is not one solution that fits all our customer’s needs. As a truly globally active company our inside knowledge about the different regions, applications and markets are part of the benefits you receive when choosing BUCHI. We recognize that heavily used devices require a different ...

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Kjeldahl Reports

Manufactured by:BUCHI based inFlawil, SWITZERLAND

The new Kjeldahl Reports App facilitates your daily routine for Kjeldahl applications and sulfur dioxide ...

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Metrohm - Remote Support Services

Manufactured by:Metrohm AG based inHerisau, SWITZERLAND

Metrohm Remote Support is available for all Metrohm systems that are controlled by PC-software. All you need to benefit from our new service is an internet ...

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Komax - Acceptance Service

Manufactured by:Komax AG based inDierikon, SWITZERLAND

The Acceptance Service ensures that your new technology assets meet all specifications before commissioning, preventing production interruptions and ensuring optimal performance. Our Acceptance Service guarantees that your new assets fulfill all specified requirements before commissioning. Since complex custom systems generally have a substantial set of specifications to meet, our acceptance ...

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Support Service

Manufactured by:KISTERS AG based inAachen, GERMANY

Our Customer Service Desk is available 24/7 to help you with any questions or queries you may have about our products. Please create a ticket. We will deal with your request as soon as ...

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NIVUS - Technician Services

Manufactured by:NIVUS GmbH based inEppingen, GERMANY

Here you can request a service technician, easily and for your convenience. Our service team will contact you immediately. In order to ensure rapid processing we kindly ask you to describe the purpose as thorough as ...

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Advanced Leak Detection Services for Water Loss Reduction

Manufactured by:Gutermann AG based inZug, SWITZERLAND

In an ideal world, a water utility will control its NRW rate in two ways: (1) by reducing the number of larger leaks and pipe bursts by finding and fixing small leaks as early as possible, and (2) by minimising the leak run rate of each individual non-surfacing leak. We call this proactive leak monitoring. A utility wants to know about each leak in the distribution network: When does it appear. ...

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Before-Sales Services

Manufactured by:LNI Swissgas based inVersoix, SWITZERLAND

We provide support even before selling our products: our highly-experienced sales staff guide customers in choosing the most appropriate instruments for their specific application, ensuring full compatibility with the connected equipment. A careful selection process that allows customers to optimise investments, as well as ensuring the use of the most suitable gas generator for their analytical ...

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Komax - Consulting Service

Manufactured by:Komax AG based inDierikon, SWITZERLAND

Our experts provide advice on optimizing operations, usage, and maintenance of assets and systems, as well as designing site locations for both greenfield and brownfield projects. Our Consulting Services assist you in optimizing production, maintenance, digital transformation, and the expansion of technology assets. This service includes a comprehensive analysis of current equipment and ...

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After-Sales Services

Manufactured by:LNI Swissgas based inVersoix, SWITZERLAND

Our after-sales technical service provides considerable added value to our product specifications. Using sophisticated software tools and two-way remote control diagnostics we can monitor and analyse the performance of our modules in real time, from installation to scheduled maintenance and service. Technical service that starts right from installation: the remote connection can be used to ...

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